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Diligent Glossary
This glossary gives users a comprehensive list of terms, concepts, and other definitions commonly used within the EBM Diligent suite and its application. If you encounter other terms or ideas that aren't included in this list, please reach out! Skip to a term... 2FA, Activity, Activity vs. En...
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Excel Shortcuts and Formulas
EBM Commonly Used Shortcut Keys Action Keystroke Action Keystroke Essential Formatting Cells Toggle Screens Alt Tab Go into Cell F2 Copy / Cut Ctrl C / Ctrl X Bold Ctrl B Auto Sum Alt = Italics Ctrl I Fill Down Ctrl D Underline Ctrl U Fill Right...
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How do I reset or change my password?
Password Reset Forgetting your password is a problem as old as is the internet. Luckily, we've made resetting your password an easy task that you can do yourself. On the Diligent login page, enter your email address and click the "Forgot your password?" link. As soon as you do, our system will...
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How do I submit a question to EBM Support?
To submit a ticket you must fill out the new request form. Go to the new request page: Submit a request – EBM Software Fill out the form Email address: Enter your email address. What do you need help with? select the best available option from the list. Product: Select the best...
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